Customer Service Help Desk

Registered Users may call or fax our Customer Service staff for information, ordering, and assistance. If you already own a NewTek product, when you call, you should have your serial number available, as the representative may need to confirm registration before proceeding. This will definitely be required if you are ordering an update to your product, or purchasing on a special price program for registered product owners. If you are not registered, you must do so before you can place an order. Always include your serial number when you fax or email an inquiry. For registration information see Product Registration.

Phone:
1-800-847-6111 or 1-800-TOASTER if in the USA;
(913) 228-8000 outside the USA

FAX:
1-800-854-7111 in the USA
(913) 228-8222 Fax 24-hrs. a day, 7-days a week

Hours:
Mon-Thur: 9:00 AM to 6:00 PM Central Time
Friday: 9:00 AM to 5:30 PM Central Time

Customer Service FAQ

The Customer Service FAQ addresses the services offered and the procedures for these services.

• Customer Service FAQ

Customer Service Information Request

Are you interested in brochures or demo tapes for our products? Please use our handy information request form to ask for these!

• Customer Service Info Request Form

Email Customer Service

If you do not find the information that you need in our FAQ, you may want to email the Customer Service Department.