International Technical Support
& Customer Service

International Technical Support & Customer Service

When you call, please have ready all the information that may be required (product serial numbers, system configuration details, credit card numbers, etc.) so that we can handle your call in the most efficient way.

Customer registration is also managed by local Adobe distributors or third-party organizations. To register your Adobe product, send your registration card to your local distributor or third-party organization. Check the list below for the distributor or third-party organizations in your country.

See also our International Sales Information

ASIA

Hong Kong, Korea, Japan, People's Republic of China, Taiwan

EUROPE

UK, Eire, The Netherlands, Belgium, France, Germany, Austria, Switzerland, Sweden

LATIN AMERICA

Argentina, Brazil, Chile, Colombia, México, Uruguay, Venezuela,
Central America, the Caribbean, Bolivia, Ecuador, Paraguay and Perú

PACIFIC

Australia, New Zealand

SOUTH EAST ASIA

India, Malaysia, Philippines, Singapore, Thailand

United Kingdom

ASIA

Hong Kong

Automated Systems (HK) Ltd.
4/F, Jubilee Court Centre
2-18 Lok King Street
Fotan, Shatin
Tel: (852)2601-6998
Fax: (852)2601-6936
Support: Adobe Frame products

PacRim Technologies Ltd.
23/F Connaught Commercial Building
185 Wanchai Road
Tel: (852)2832-9322
Fax: (852)2838-3603
Support: Adobe Macintosh, Unix products

SiS International Ltd.
301 3/F Eastern Harbour Centre
No. 28, Hoi Chak Street
Quarry Bay
Tel: (852)2565-1682
Fax: (852)2562-7428
Support: Adobe Windows products

System Pro. Computers Ltd.
8/F East Warwick House
Taikoo Place, 979 King's Road
Quarry Bay
Tel: (852)2590-8218
Fax: (852)2805-5757
Support: Adobe Windows, Macintosh, Unix products

Korea

A.I. Soft Korea, Inc.
628-14, Youksam-Dong
Kangnam-Ku
Seoul 135-080
Tel: (82)2558-5250
Fax: (82)2569-1243
Support: Adobe Frame products

Bb Com, Inc.
1005 10th Fl., Trade Tower (KWTC)
159-1 Samsung-dong, Kangnam-gu
Seoul 135-729
Tel: (82)2551-1355
Fax: (82)2551-8136
Email: greensol@ktnet.co.kr
Support: Adobe Windows, Macintosh, Unix products

Japan

For support on former Aldus products contact:

Adobe Systems Co. Ltd.
Yebisu Garden Place Tower
4-20-3 Ebisu, Shibuya-ku
Tokyo 105
Tel: (81)3-5423-1860
Fax: (81)3-5423-8209

To register former Aldus products:

Adobe Systems Co. Ltd.
User Registration Center
Jumbo Building
1474-7 Edacho, Aoba-ku,
Yokohama-shi, Kanagawa 225

For technical support on Adobe products contact any of the following:

Canon Sales Co., Inc.
3-11-14 Mita
Minato-ku
Tokyo 108-11
Tel: (81)3-5232-8143
Fax: (81)3-3455-5217
Email: kimu@solmi.canon-sales.co.jp
Support: Adobe Frame products

Matsushita Computer Systems Co., Ltd.
2-13-10 Kyobashi
Chuo-ku
Tokyo 104
Tel: (81)3-5250-2141
Fax: (81)3-5250-2149
Email: wick@mac.mei.co.jp
Support: Adobe Frame products

Media Vision, Inc.
subsidiary of Marubeni Corporation
Kudan Airekkusu Building 3F, 1-14-21 Kudankita
Chiyoda-ku, 102 Tokyo
Tel: (81)3-3222-6841
Fax: (81)3-3222-3287
Support: Adobe Windows, Macintosh, Unix products

NEC Office Systems, Ltd.
4-13-2 Shiba
Minato-ku
Tokyo 108
Tel: (81)3-3769-8614
Fax: (81)3-3769-8610
Email: amatu@ssd.neos.nes.co.jp
Support: Adobe Frame products

Otsuka Shokai Co., Ltd.
2-7-8 Sarugaku-cho
Chiyuda-ku
Tokyo 101
Tel: (81)3-5281-0733
Fax: (81)3-5281-0776
Support: Adobe Windows products

Rikei Corporation
1-26-2 Nishi-Shinjuku
Shinjuku-ku
Tokyo 163-05
Tel: (81)3-3345-2179
Fax: (81)3-3345-2165
Support: Adobe Frame products

Software Too Corporation
Tango 33 Bldg., 3F
3-25-11 Higashi, Shibuya-ku
Tokyo 150
Tel: (81)3-3797-5778
Fax: (81)3-3797-5799
Support: Adobe Windows, Macintosh, Unix products

SystemSoft Corporation
3-10-30 Tenjin Chuo-ku
Fukuoka, 810
Tel: (81)9-2722-4857
Fax: (81)9-2732-1569
Support: Adobe Windows, Macintosh, Unix products

Toshiba Corporation
1-1-1 Shibaura
Minato-Ku
Tel: (81)3-3457-3300
Fax: (81)3-3456-2958
Support: Adobe Frame products

People's Republic of China

China Research Institute of Printing Science and Technology
2 Cui Wei Road
Beijing 100036
Tel: (86)10-821-9966
Fax: (86)10-821-4683
Support: Adobe Windows, Macintosh, Unix products

Compose System, Ltd.
3rd Fl., China Printing Tech & Trade Centre
2 Cui Wei Road
Beijing
Tel: (86)10-827-7947 (Hong Kong: (852)2811-4228)
Fax: (86)10-827-7948 (Hong Kong: (852)2811-2263)
Support: Adobe Windows, Macintosh, Unix products

PacRim Technologies Ltd.
Room 7010 Ling Nan Hotel
32 Bei Na Chun Road, Ba Li Zhuang
Beijing
Tel: (86)10-841-0654
Fax: (86)10-841-0654
Support: Adobe Macintosh, Unix products

SiS Everbright Computer Co., Ltd.
No. 8A Bldg., Zhong Guan Cun
Hai Dian District, P.O. Box 8706
Beijing 100080
Tel: (86)10-264-3048
Fax: (86)10-256-9599
Support: Adobe Windows products

Taiwan

GrandTech C.G. Systems, Inc.
4F-3, No. 135, Sec. 4, Pat-Teh
Taipei
Tel: (886)2-769-1684
Fax: (886)2-767-8147
Support: Adobe Windows products

PacRim Technologies, Taiwan LTD
4F, No. 309, Fuhsing North Road
Taipei
Tel: (886)2-716-0022
Fax: (886)2-716-0033
Support: Adobe Macintosh, Unix products

EUROPE

UK

Technical Support: 44 131 451 6888
Direct Sales: 44 131 451 6888
Other Information: 0181-606-4000

Eire

Technical Support: 44 131 451 6888
Direct Sales: 44 131 451 6888
Other Information: 00-44-181-606-4000

The Netherlands

Technical Support: 44 131 451 6885
Direct Sales: 06-022-90-57
Other Information: 20-65-11-200

Belgium

Technical Support: 44 131 451 6883
Direct Sales: 078-11-1376
Other Information: 20-65-11-200

France

Technical Support: 44 131 451 6889
Direct Sales: 05-90-86-78
Other Information: 1-43-04-10-00

Germany

Technical Support: 44 131 451 6884
Direct Sales: 0130-81-74-73
Other Information: 89-32-18-26-0

Austria

Technical Support: 44 131 451 6882
Direct Sales: 06-60-67-55
Other Information: 49-89-32-18-26-0

Switzerland

Technical Support: 44 131 451 6887
Direct Sales: 01/81-888-11
Other Information: 49-89-32-18-26-0

Sweden

Technical Support: 44 131 451 6886
Direct Sales: 020-79-31-91
Other Information: 8-752-3300

LATIN AMERICA

Argentina

Sinergia
Maipu 53, 4 piso
1084 Buenos Aires
Tel: (54)1331-7669 or (54)1331-8857
Fax: (54)1342-5047 or (54)1342-4058
Support: Adobe Frame products

Brazil

CI Compucenter Inform&aatica
Rua Sao Paulo, 135-cj.01-Alphaville
06465-130 Barueri SP
Tel: (55)11-727-0477
Fax: (55)11-725-3635
Email: Lmaian@cland_br.mhs.compuserve.com
Support: Adobe Frame products

MultiSoluções Informática Ltda.
Av. Brig. Faria Lima 2223 - 6o Andar
01451-001, São Paulo - SP
Tel: (55)11-816-6355
Fax: (55)11-210-6294
Support: Adobe Windows, Macintosh, Unix products

Central America, the Caribbean, Bolivia, Ecuador, Paraguay and Perú

Ingram Micro
Export Department
8240 NW 52nd Terrace, Suite 505
Miami, Florida 33166, U.S.A.
Tel: (305)593-5900
Fax: (305)591-0971
Email: http://www.ingram.com/
Support: Adobe Windows, Macintosh, Unix products

Merisel Latin America
2010 NW 84th Avenue
Miami, Florida 33122, U.S.A.
Tel: (305)591-6800
Fax: (305)599-7000
Support: Adobe Windows, Macintosh, Unix products

Chile

Axis S.A.
Calderón 116
Providencia
Santiago, 9
Tel: (562)236-1415
Fax: (562)235-7830
Email: http://www.applechile.cl/
Support: Adobe Windows, Macintosh, Unix products

Colombia

Prograph S.A.
Calle 81 #11-68 Piso 7
Sante Fe de Bogotá
Tel: (571)618-0752
Fax: (571)618-0697 br>Support: Adobe Windows, Macintosh, Unix products

México

Answer
Ira. Cerrada de Xola
28 Col del Valle
Tel: (525) 669-4334
Fax: (525) 682-5470 br>Support: Adobe Windows, Macintosh, Unix products

Uruguay

Computer 2000 Uruguay S.A.
Misiones 1263/65,
Montevideo, 11000
Tel: (598)297-0395
Fax: (598)297-0394 br>Support: Adobe Windows, Macintosh, Unix products

Venezuela

Manapro C.A.
C.C.C.T. Torre A/Piso 7 of.C-704
Chuao
Caracas
Tel: (582)959-0211
Fax: (582)959-7949
Support: Adobe Windows, Macintosh, Unix products

PACIFIC

Australia

For technical support on former Aldus and current Adobe products (except Adobe Frame products):

UniMagic Australia Pty. Ltd.
Austlink Corporate Park
Minna Close, Belrose NSW 2085
Tel: (612)930-3900
Fax: (612)450-0077

For product registration and customer service:

Adobe Systems Pty. Ltd.
P.O. Box 672
18-20 Orion Road
Lane Cove, NSW 2066
Tel: (612)418-8488
Fax: (612)418-8489

For technical support on Adobe Video products:

Adimex Pty. Ltd.
Suite 3, Level 1
144 Riley Street
East Sidney NSW 2010
Tel: (612)361-4970
Fax: (612)361-4974

For technical support on Adobe Frame products:

Communica Systems
Level 1, 170 Greenhill Road
Parkside, South Australia
Tel: (618)373-2523
Fax: (618)373-2527
Email: julia@communica.oz.au

Delta Technology Pt. Ltd.
4th Floor, 196 Whart Street
Spring Hill, Brisbane 4004
Tel: (617)832-5377
Fax: (617)831-8118
Email: http://130.102.169.98/delta/

New Zealand

Electronic Document Management
Level 2, KPMG Peat Marwick Building
135 Victoria Street, PO Box 11-242
Wellington
Tel: (644)801-5410
Fax: (644)801-5465
Email: http://www.edm.co.nz
Support: Adobe Frame products

Renaissance Software Ltd.
92 Beachcroft Ave
Onehunga Auckland
New Zealand
Tel: (649)622-3600
Fax: (649)622-3601
Support: Adobe Windows, Macintosh, Unix products

SOUTH EAST ASIA

India

Wipro Systems Ltd.
40/1 A Lavelle Road
Bangalore 560001
Tel: (91)80-221-0818
Fax: (91)80-221-8590
Support: Adobe Windows, Macintosh, Unix products

Malaysia

CSA Malaysia Sdn. Bhd.
Jalan Bersatu, Section 13
Selangor Darul Ehsan
46200 Petaling Jaya
Tel: (60)3758-7878
Fax: (60)3758-6888
Email: mslee@csam.com.my
Support: Adobe Frame products

Micro Express Sales Sdn. Bhd.
3rd Floor, Tower Block
Menara Tun Razak,
Jalan Raja Laut
50350 Kuala Lumpur
Tel: (603)293-6000
Fax: (603)293-5500
Support: Adobe Windows, Macintosh, Unix products

SiS International Sdn. Bhd.
28 Jalan SS 26/6
Taman Mayang Jaya
47301 Petaling Jaya, Selangor
Tel: (603)703-9276
Fax: (603)703-1231 or (603)703-1232
Support: Adobe Windows, Macintosh, Unix products

Philippines

Distributed Processing Systems Inc. (DPSI)
3 F DPSI Business Center
210 Nicanor García St.
Makati Metro Manila
Tel: (632)894-5111
Fax: (632)817-4804
Support: Adobe Windows, Macintosh, Unix products

Singapore

CSA Automated Pte. Ltd.
221 Henderson Road, #07-01
Singapore 0315
Tel: (65)278-9566
Fax: (65)272-2029
Support: Adobe Frame products

Micro Express Sales Ptd. Ltd.
2 Alexandra Road, #06-02C Delta House
Singapore 0315
Tel: (65)276-9198
Fax: (65)274-3877
Support: Adobe Windows, Macintosh, Unix products

PacRim Systems Pte. Ltd.
6 Harper Road #03-03
Leong Huat Building
Singapore 1336
Tel: (65)283-7770
Fax: (65)283-0922
Support: Adobe Macintosh products

Thailand

Sahaviriya Systems Co., Ltd.
900/9 SVOA Tower
RAMA III Rd., Bangpongpang,
Yannawa, Bangkok 10120
Tel: (662)682-6111
Fax: (662)682-6320
Support: Adobe Windows, Macintosh, Unix products

TechPacific Co., Ltd.
99 SoiRubai, Sukhumvit 42 Rd.,
13th Floor, Bangkok 10110
Tel: (662)367-1744
Fax: (662)712-2444
Support: Adobe Windows, Macintosh, Unix products

United Kingdom

For support on Japanese products purchased in the United Kingdom:

Image Quest Systems, Ltd.
serving the United Kingdom
Flat 1, 11 Bina Gardens
London SW5 OLD
Tel: (017)1-373-8674
Fax: (017)1-373-8674
Support: Adobe Windows, Mac, Unix products

USA

For support on Chinese, Japanese, Korean, Asian products purchased in the USA:

AsiaSoft US
5070 North A-1A
Suite 225
Vero Beach, Fl 32963
Tel: (407)234-5598
Fax: (407)234-4991
Support: Adobe Windows, Macintosh, Unix products

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