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How to E-mail questions to Technical Support



You have read the FAQ in its entirety, but you still have a question that remains unanswered. You may want to send us an e-mail, and we will answer your question. If you do so, please don't forget to read the on-line manuals and accompanying manuals of your computer first.



What to send
    When sending your question, you will need to give us a detailed description and the following information:

  • Your name and e-mail address
  • The serial number of your computer
  • Any additional hardware and/or software installed
Where to send
    Select a language:

Please send your E-mail as Plain Text only, without any attachments. Unfortunately we are not able to correctly handle HTML-formatted E-mails or attachments.



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