Developed by Microsoft Product Service and Support (PSS) and User Education, this Help file runs on Microsoft® Windows® 3.1, Windows for Workgroups, and Windows 95. This tool was beta tested under the name the Windows 95 Care Package. Beta testers benefited from the extensive testing conducted on Windows 95 and commented that this Help file was indispensable in assisting with their migration to Windows 95. Whether you are a beta tester or a new user, now you can benefit from this updated version.

The Windows 95 Support Assistant contains the following information:

• Solutions to the most frequently asked support questions from the Windows 95 beta.
• Sections of the Windows 95 Resource Kit describing use of Windows 95 with NetWare® and other third-party networks (especially important in this fee-based support environment).
• Over one hundred Knowledge Base (KB) articles written by PSS engineers covering procedures, productivity tips and tricks, and specific product issues associated with setup and networking with Windows 95.
• Walk-through troubleshooters dealing with setup, networking, and hardware issues.
• A glossary of Windows 95 commonly used terms.
• A reference guide to products and services available to customers to help them understand and take advantage of the Windows 95 special features.