http://www.microsoft.com/TechNet/servsup/online/otherol.htm (PC Press Internet CD, 03/1996)

The Microsoft Connection on Other Online Areas

The Microsoft Connection on Other Online Areas:

The Microsoft Download Service. This service provides access to printer drivers, technical notes, and supplementary files covering common Microsoft product support issues via modem, 24 hours a day, seven days a week. Call (206) 936-6735.
America Online. Users can access the Microsoft Knowledge Base database of technical product information via America Online. For more information on America Online, call (800) 827-6364.
GE Information Services. Users can also access the Microsoft Knowledge Base database of technical product information and the Microsoft Software Library via GE Information Services. For more information on GE Information Services, call (800) 334-2255.
Internet Archive Server. Users can access the Microsoft Knowledge Base and the Microsoft Software Library. The Microsoft Internet FTP archive host FTP.MICROSOFT.COM supports anonymous log-in. When logging on as anonymous, please provide your complete e-mail name as your password.
The IP address is 198.105.232.1
Worldwide Web Server. Users can access frequently updated information on a variety of Microsoft products and services from the Knowledge Base online to whitepapers and product datasheets. The Microsoft WWW server is at HTTP://WWW.MICROSOFT.COM on the Worldwide Web.