http://www.informix.com/informix/services/broch/profserv.htm (PC Press Internet CD, 03/1996)
Informix Professional Services
At Informix, our Professional Services consultants and managers work closely with you to tailor the ideal and most effective level of support for any situation or requirement.
Your Success is Our Bottom Line
When you're in a high-demand, mission-critical environment, it's essential that your information management systems
work. You know that, so you plan accordingly. You analyze everything--from systems requirements, to what your competitors are doing, to the organizational structure you'll need to support.
You plan past the immediate needs of your organization, and look for long-term solutions. And you assemble the best technical personnel you can find to design, deploy, and maintain your system.
When you're putting together the team, don't forget Informix Professional Services. We'll bring you not only a base of in-depth product knowledge and experience, but also the added assurance of a high return on your investment in Informix technology.
Your Success is Our Bottom Line
When an Informix Professional Services consultant joins your team, you're adding a technical asset with wide range of Informix expertise.
Our goal is to ensure your success in designing, deploying, and maintaining your information management environment. You can be sure we'll work with your staff to transfer our expertise, teaching your team members
how to build and maintain smooth-running applications.
Whatever Your Technical Needs
You may need us to troubleshoot for you. You may need performance tuning advice. Or you may need complete lifecycle planning and development. Professional Services consultants and managers work closely with you to tailor the ideal and most effective level of support for any situation or requirement.
Our expertise includes:
- Conversion
We'll assist you as you move your information systems from other database environments, tools, and/or servers
to Informix tools and servers.
- Migration
When it's time to move from INFORMIX-OnLine to INFORMIX-OnLine Dynamic Server(TM), or from INFORMIX-4GL to INFORMIX-NewEra(TM), we'll assist in the transition.
- Systems Design
Our Professional Services staff is available for any and all phases of your application development life cycle, including project planning, design, implementation, installation, and production.
- Project Leadership/Architect
We'll coordinate and manage everything in your project, from requirements to resources. Our assistance includes acting as a liaison to Informix corporate headquarters staff, project scheduling and task managment, high-level application and database design, and taking an enterprisewide approach to your information systems.
- Project Team Augmentation
Informix Professional Services can join your project teams, providing varying levels of expertise on a wide array of disciplines, including design, development, planning, tuning, and database administration.
- Development
To review your developers' Informix code for correctness and performance, we recommend "code walk throughs," conducted by our Professional Services staff, as a regular part of the development routine. When it's time for unit and systems testing, we'll help you develop test plans, scenarios, and scripts to verify the functionality and reliability of your system.
- Production
For transaction-intensive applications with high-availability requirements, we've developed procedures for ensuring uninterrupted performance when using our database servers.
- Training
Customized on-site training is available to help your team of programmers understand the advanced features of Informix products, and how those features work best in your environment. Professional Services offers hands-on training classes that cater to any skill level--from novice end user, to advanced developer, to system administrator.
- Long-Term Planning
Our Professional Services staff will help you think ahead--to design information management systems that will continue to meet your needs as your computing environment expands and changes. We'll help with system and application tuning in response to changing system requirements, as well as capacity planning to eliminate roadblocks that may result from unexpected usage demands.
Access to Expertise Worldwide
When you invest time, effort, and money in technology, it's assuring to know that if you have questions about features, functionality, or futures, you can go to the source.
Professional Services is backed by the combined expertise of the entire technical and corporate staff of Informix worldwide. We work with internal support, field engineering, and product research and development teams on an ongoing basis to make sure that you receive the latest and most comprehensive answers to your questions.
Whether it's the best way to benchmark SMP hardware with INFORMIX-OnLine Dynamic Server, how to design class libraries with INFORMIX-NewEra, or advice on the best mix of technology for building a data warehouse, our corporate and industry expertise is at your service.
Fast Start Packages
Fast Start Packages are the easy way to quickly leverage our technical knowledge and expertise to your advantage. With Fast Start, an Informix Professional Services team member will work with your development team leaders to quickly provide skills transfer on a number of topics, including product installation and configuration, overview of database systems and concepts, SQL statements, database server functions, development tools, even individualized project development advice--whatever it takes to ensure your success.
Informix Customer Services
When you go to the time, effort, and expense to establish a business partnership with a technology provider, you expect a lot from them. Most of all, you expect to be successful with their products.
At Informix, we offer a comprehensive set of customer services that have been independently evaluated as some of the best in the software industry. Our commitment to the ISO 9000 quality standard means that the highest product and service quality is something you can count on.
No matter where you are in the world, you'll find the same, consistent approach to customer service and support. Eight regional support centers worldwide are the hubs for an integrated network of local support centers. You have access to the knowledge and expertise of Informix technical personnel from around the globe, in the local language of your geographical area.
To find out more about the wide range of Informix customer service and support options that can help you meet the changing demands of your computing environment, contact the Informix sales office nearest you, or your local Informix supplier.
000-20858-76
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