The information on the following pages is generally meant for Apple Authorized Service Providers. If you are not an Apple Authorized Service Provider you may not find the information useful.

We at Apple Service have always prided ourselves on having the latest, most advanced troubleshooting tools readily available for our Authorized Service Providers. Products that make your job much easier, whether you're working on a printer in your repair facility, taking a training course with a coworker, searching for a diagnostic software utility, or simply installing the latest system software for a recently serviced CPU.

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Service Source CD

The primary source for all Apple service information is Service Source CD which contains over 100 megabytes of information to help technicians perform fast and accurate repairs.

With a Service Source CD subscription, Apple Authorized Service Providers automatically receive at least 10 CDs each year and are assured of having access to the most up-to-date techincal procedures and service programs information available.

We are presently exploring the possiblity of distributing service information on the WWW. Doing so will enable Apple to keep authorized service providers updated on all late breaking news. Please look at the enclosed example of some general information on the PowerBook 140/145/145B/170. Although this section contains only very basic product information, it is a sample of how we could provide you with troubleshooting and repair information.