The Multiple Dangers of Multiple Media


Neil Postman


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As I see it, the principal danger confronting those of us who live in a technological age was spoken of some years ago in a prophetic poem by Edna St. Vincent Millay. The poem is from her book, "Huntsman, What Quarry?", and this is a fragment of it in which Ms. Millay describes, as only a great poet can do, precisely the problem we face. She wrote:

Upon this gifted age, in its dark hour,
Rains from the sky a meteoric shower
Of facts....they lie unquestioned, uncombined.
Wisdom enough to leech us of our ill
Is daily spun, but there exists no loom
To weave it into fabric...

What the poet speaks of here is a great paradox. Beginning in the nineteenth century, humanity creatively addressed the problem of how to eliminate information scarcity, how to overcome the limitations of space, time and form. In the early nineteenth century, for example, a message could travel only as fast as a human being, which on a train was 35 miles per hour. Language, either written or spoken, was very nearly the only form in which messages could be codified; and, of course, most people did not have access to the expanding knowledge being generated in many fields. And so we attacked these problems with great vigor, and triumphed over them in spectacular fashion.

As a result, in the nineteenth century, we remade the world through technology - or, if you will, through multiple media - unclashing a meteoric shower of facts. For those of you unfamiliar with the nineteenth century, here are some of the inventions that contributed to the remaking of the world: telegraphy, photography, the rotary press, the telephone, the typewriter, the phonograph, the transatlantic cable, the electric light, movies, the locomotive, rockets, the steamboat, the x-ray, the revolver, the computer, and the stethoscope, not to mention canned food, the penny press, the modern magazine, the advertising agency, the modern bureaucracy, and, for good measure, even the safety pin.

We continued addressing the problem of information scarcity into the first half of the twentieth century, when we added some important inventions so that the burdens of information scarcity were removed once and for all. We may congratulate ourselves on our achievement, but we have largely failed to recognize that in solving the problem we set out to solve, we created a new problem never experienced before: information glut, information incoherence, information meaninglessness. From millions of sources all over the globe, through every possible channel and medium - lightwaves, airwaves, tickertapes, computer banks, telephone wires, television cables, satellites, printing presses - information pours in. Behind it, in every imaginable form of storage - on paper, video and audiotape, on disks, film, and silicon chips - is an even greater volume of information waiting to be retrieved.

Whereas information was once an essential resource in helping us to gain control over our physical and symbolic worlds, our technological ingenuity transformed information into a form of garbage, and ourselves into garbage collectors. Like the Sorcerer´s Apprentice, we are awash in information without even a broom to help us get rid of it. What has happened is that the tie between information and human purpose has been severed. Information is now a commodity that is bought and sold, it comes indiscriminately, whether asked for or not, directed at no one in particular, in enormous volume, at high speeds, disconnected from meaning and import. Which is to say, it comes unquestioned and uncombined, and we do not have, as the poet said, a loom to weave it all into fabric. No transcendent narratives to provide us with moral guidance, social purpose, intellectual economy. No stories to tell us what we need to know, and especially what we do not need to know.

Without such narratives, we discover that information, and still more information, and still more of it, does not touch any of the important problems of life. If there are children starving in Somalia, Bosnia, or any other place, it has nothing to do with inadequate information. If our oceans are polluted and the rain forests depleted, it has nothing to do with inadequate information. If crime is rampant on our streets, if children are mistreated, if racism and sexism are a blight on our social lives, none of this has anything to do with inadequate information. Indeed, if we cannot get along with our own relatives, this, too, has nothing to do with inadequate information.

What we are facing, then, is a series of interconnected delusions, beginning with the belief that technological innovation is the same thing as human progress - which is linked to the delusion that our sufferings and failures are caused by inadequate information - which is linked, in turn, to the most serious delusion of all - that it is possible to live without a loom to weave our lives into fabric; that is to say, without a transcendent narrative.

I use the word narrative as a synonym for "god", with a small "g.," I know it is risky to do so, not only because the word "god" having an aura of sacredness is not to be used lightly, but also because it calls to mind a fixed figure or image. But it is the purpose of such figures or images to direct one´s mind to an idea and, more to my point, to a story. Not any kind of story but one that tells of origins and envisions a future; a story that constructs ideals, prescribes rules of conduct, provides a source of authority, and above all, gives a sense of continuity and purpose.

A god, in the sense I am using the word, is the name of a great narrative, one that has sufficient credibility, complexity, and symbolic power so that it is possible to organize one´s life around it. I use the word in the same sense, for example, as did Arthur Koestler in calling his book about communism´s deceptions and disappointments The God That Failed. His intention was to show that communism was not merely an experiment in government or social life, and still less an economic theory, but a comprehensive narrative about what the world is like, how things got to be the way they are, and what lies ahead. He also wished to show that for all of communism´s contempt for the narratives of traditional religions, it relied nonetheless on faith and dogma. It certainly had its own conception of blasphemy and heresy, and practiced a grotesque and brutal method of excommunication.

Why did so many people believe in such a god, and now disbelieve in it, and why, in the age of technology do they find it so difficult to find a god that is worth serving? A god that might give us guidance in controlling our uses of technology and the torrent of information that threatens to turn us into purposeless information junkies?

Well, as you know, it has not be a good century for gods, not even a good century and a half. Charles Darwin, we might say, began the great assault by revealing that we were not the children of God, with a capital G, but of monkeys. His revelation took its toll on him; he suffered from unrelieved stomach and bowel pains for which medical historians have failed to uncover a physical cause. Nonetheless, Darwin was unrepentant and hoped that many people would find inspiration, solace and continuity in the great narrative of evolution.

But not many have, and the psychic trauma he induced continues barely concealed to our own day. Karl Marx, who invited Darwin to write an Introduction to "Das Kapital " (Darwin declined), torc to shreds the god of nationalism, showing, with theory and countless examples, how the working classes are deluded into identifying with their capitalist, tormentors. Sigmund Freud, working quietly in his consulting room at Bergasse 19 in Vienna, bid to become the world´s most ferocious god-buster. He showed that the great god of Reason, whose authority had been certified by the Age of Enlightenment, was a great imposter, that it served mostly to rationalize and conceal the commands of our most primitive urgings. The cortex, as it were, is merely the servant of Genitalia.

All of this not being enough, Freud destroyed the story of childhood innocence and, for good measure, tried to prove that Moses was not a Jew (for which he apologized but did not recant) and argued that our belief in deities was a childish and neurotic illusion. Even the gentle Albert Einstein, though not an Einsteinian, contributed to the general disillusionment, wreaking havoc on Isaac Newton´s science-god; a Freudian instance, if there ever was one, of the son slaying the father. Einstein´s revolutionary papers led to the idea that we do not see things as they are but as we are. The oldest axiom of survival - seeing is believing - was brought to heel. It´s opposite - believing is seeing - turned out to be at least as true. Moreover, Einstein´s followers have concluded, and believe they have proved, that complete knowledge is indeterminate.

Try as we will, we can never know certain things. Not because we lack intelligence, not even because we are enclosed in a prison of protoplasm but because the universe is - well - malicious.

The odd thing is that though they differed in temperament, each of these men intended to provide us with a firmer and more humane basis for our beliefs. And some day that may yet happen. Meanwhile, humanity reels from what has been lost. God is dead, Nietzsche said before he went insane. He may have meant gods are dead. If he did, he was wrong. In this century, new gods have rushed in to replace the old but most have had no staying power. For example: the gods of communism, nazism and fascism. The first claimed to represent the story of history itself, and so could be supposed to serve as an inspiration until the final triumph of the proletariat. It ended rather suddenly, shockingly and without remorse, in a rubble of stone on the outskirts of West Berlin, leaving the proletariat to wonder if history, like the universe, is also malicious. Hitler´s great tale of Aryan supremacy had an even shorter run. He prophesied that the Third Reich would last a thousand years, perhaps longer than history itself. His story began with a huge bonfire whose flames were meant to consume, once and for all, the narratives of all other gods. It ended twelve years later, also in fire and also in Berlin, the body of its god-head mutilated beyond recognition.

Of fascism we may say it has not yet had its final hour. It lingers here and there but hardly as a story worth telling. Where it exists people do not believe in it; they endure it. What then of the great narrative of liberal democracy? In America, even that story, I am afraid to say, has lost much of its meaning and power. When we ask ourselves now, What is there to believe in? Why are we here? How shall we behave?, our prophets, led by the anointed Newt Gingrich, reply, "Believe in a market economy." Not much of an answer. Not much of a story.

Is there then no god left to believe in? Well, of course, there is the great narrative known as inductive science. It is a story which exalts human reason, places criticism over faith, disdains revelation as a source of knowledge, and, to put a spiritual cast upon it, postulates that our purpose on Earth is to discover reliable knowledge. The great strength of the science-god is, of course, that it works. Its theories are demonstrable and cumulative; its errors are correctable, its results practical. The science-god sends people to the moon, inoculates people against disease, transports images through vast spaces so that they can be seen in our living rooms. It is a mighty god and, like more ancient ones, gives people a measure of control over their lives. Some say the science-god gives more control and more power than any other god before it.

But in the end, it does not provide the answers most of us require. Its story of our origins and of our end is, to say the least, unsatisfactory. To the question, "How did it all begin?", science answers, "Probably by an accident." To the question, "How will it all end?" science answers, "Probably by an accident." And to many people, the accidental life is not worth living. Moreover, the science-god has no answer to the question "Why are we here?" and, to the question, "What moral instructions do you give us?", the science-god maintains a tight-lipped silence. It places itself at the service of both the beneficent and the cruel, and ist grand moral impartiality, if not indifference, makes it, in the end, no god at all.

Into the breach has come still another contender - the offspring of the science-god - the great god of technology. This is a wondrous and energetic story which with greater clarity than its parent, offers us a vision of paradise. Whereas the science-god speaks to us of both understanding and power, the technology-god speaks only of power. It refutes the promise of the Christian god that heaven is a posthumous reward. It offers convenience, efficiency and prosperity here and now; and it offers its benefits to all, the rich as well as the poor, as does the Christian god. But it goes much further. For it does not merely give comfort to the poor, it promises that through devotion to it the poor will become rich. Its record of achievement - there can be no doubt - has been formidable.

But we know, and each day, receive confirmation of it, that this is a false god. It is a god that speaks to us of power, not limits; speaks to us of ownership, not stewardship; speaks to us only of rights, not responsibilities; speaks to us of self-aggrandizement, not humility.

Those who are skeptical about the language and presuppositions of the great god of technology, those who are inclined to take the name of the technology-god in vain have been condemned as reactionary renegades, especially when they speak of gods of a different kind. Among those who have risked hereby was Max Frisch who remarked that "Technology is the knack of so arranging the world that we do not experience it." But he along with other heretics were cast aside and made to bear the damning mark of "luddite" all of their days. There are also those, like Aldous Huxley, who believed that the great god of technology might be sufficiently tamed so that its claims were more modest. He once said that if he had rewritten Brave New World, he would have included a sane alternative, a society in which technology were used as though, like the Sabbath, it had been made for man, not as though man were to be adapted and enslaved by it.

Well, Huxley did not re-write Brave New World but, as it has turned out, it was unnecessary. That the technology-god enslaves and gives no profound answers in the bargain is now increasingly well understood. Heidegger wrote of it, and Lewis Mumford, and Jacques Ellul and Joseph Weizenbaum and Theodore Roszak and dozens of others, so that the covenant we made with technology is each day being shredded. We are left at last, it seems, with no loom to weave a fabric to our lives. This is the problem Vaclev Havel spoke of when he addressed the U.S. Congress. He said we will need a story that will help us - and I quote - "to be people with an elementary sense of justice, the ability to see things as others do, a sense of transcendental responsibility, archetypal wisdom, good taste, courage, compassion and faith."

Where shall we find such a story? The answer, I think, is where we have always found new tales: in the older ones we have already been telling. We do not need to invent a story for our times out of nothing. Since consciousness began, we have been weaving our experience of ourselves; and every generation has passed its stories on. And as new generations have encountered more and more of the world and ist complexities, each generation has had to re-read the stories of the past - not rejecting them, but revising and expanding their meaning to accomodate the new. The great revolutions and revelations of the human past, and I include the Christian revelation, have all been great re-tellings, new ways of narrating ancient truths to encompass a larger world.

We in the West are inheritors of two great and different tales. The more ancient, of course, is the one that starts by saying. "In the beginning, God." And the newer is the account of the world as science and reason give it. One is the tale of Genesis and Job, of Mark and Paul. The other is Euclid´s tale, and Galileo´s, Newton´s, Darwin´s. Both are great and stirring accounts of the universe and the human struggle within it. Both speak of human frailty and error, and of limits. Both may be told in such a way as to invoke our sense of stewardship, to sing of responsibility. Both contain the seeds of a narrative more hopeful and coherent than the technology story. May I, at this point, offer my two favorite quotes on this matter. They were made 375 years apart. The first is by Galileo. He said, "The intention of the Holy Spirit is to teach how one goes to heaven, not how heaven goes." The second is by Pope John Paul II. He said, "Science can purify religion from error and superstition. Religion can purify science from idolatry and false absolutes."

I take these men to mean what I would like to say. Science and religion will be hopeful, useful and life-giving only if we learn to read them with new humility - as tales, as limited human renderings of the Truth. If we continue to read them, either science or scripture, as giving us Truth direct and final, then all their hope and promise turn to dust. Science read as universal truth, not a human telling, degenerates to technological enslavement and people flee it in despair. Scripture read as universal Truth, not a human telling, degenerates to ... to what? To Inquisition, Jihad, Holocaust - and people flee it in despair. In either case, certainty abolishes hope, and robs us of renewal.

I believe we are living just now in a special moment in time - at one of those darkening moments when all around us is change and we cannot yet see which way to go. Our old ways of explaining ourselves to ourselves are not large enough to accommodate a world made paradoxically small by our technologies, yet larger than we can grasp. We cannot go back to simpler times and simpler tales - tales made by clans and tribes and nations when the world was large enough for each to pursue its separate evolution. There are no island continents in a world of electonic technologies - no places left to hide or to withdraw from the communities of women and men. We cannot make the world accept one tale - and that one our own - by chanting it louder than the rest or silencing those who are singing a different song. We must take to heart the sage remark of Nils Bohr, one of our century´s greatest scientists. He said, "The opposite of a correct statement is an incorrect statement. The opposite of a profound truth is another profound truth."

He meant to say that we require a larger reading of the human past, of our relations with each other and the universe and God, a retelling of our older tales to encompass many truths and to let us grow with change. We can only make the human tale larger by making ourselves a little smaller - by seeing that the vision each of us is granted is but a tiny fragment of a much greater Truth not given to mortals to know. It is the technology-god that promises, "Yes you can ... have it all." My own limited reading of Scripture tells me that that was never a promise made by God - only that we should have such understanding as is sufficient - for each one, and for a time. For people who believe that promise, the challenge of re-telling our tale for new and changing times is a test, not of our wisdom but of our faith.

Stand: Juni 1995


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