CD ROM Troubleshooting Tips

1) GENERAL
-Is the device plugged in and powered on?
-Are the CD-ROM and the Adapter on the HCL.
-Is it a SCSI CD-ROM or do you have a Windows NT driver for your non-SCSI CD-ROM?
-Is the Media clean and not scratched?
-Check cables.
-Double-check for conflicting scsi id's

2) If setup can not see the CD.
-Is  the adapter found during the device scan?  (If not check for I/O port, SCSI ID, IRQ, memory -If 
 you have multiple CD's on the system make sure that the media is in the lowest device number.
-Is the media inserted correctly (ie. not upside down)
-Is the cabling correct?

3) Setup can not copy files.
-Check for loose cables.
-Is the destination device full?
-Is there all ready a file by the same name that may be READ/ONLY?
-Run CHKDSK /F on the destination device.
-If on a SCSI BUS, Check Termination, termination power, and device ID's.

4) If you all of a sudden see 6 extra drives in the Windows NT file manager
    (that you really don't have)
-Double check the SCSI id's.  You likely have two devices using the same id.