hide random home http://www.sgi.com/Misc/webmaster-faq.html (Einblicke ins Internet, 10/1995)

Webmaster e-mail FAQ

Silicon Graphics, Inc.

Webmaster e-mail FAQ


Contents

  1. How do I contact Silicon Graphics?
  2. How do I get started with HTML & WWW?
  3. How can I get more information about VRML and WebSpace?
  4. Why do you use so many images on your web server?
  5. Can I use an image from Silicon Surf?
  6. What is the system configuration of Silicon Surf?
  7. How can I get help with my Silicon Graphics system?
  8. How can I buy a Silicon Graphics system?
  9. Where can I get system pricing information?
  10. How do I get a job with Silicon Graphics?
  11. What does the "WAIS proxy not configured" error mean?
  12. Where can I find training information?

How do I contact Silicon Graphics?

Corporate Headquarters
2011 N. Shoreline Boulevard
Mountain View, CA 94043
USA


How do I get started with HTML & WWW?

Here are some useful starting points for HTML authoring and WWW server setup and installation. The first three are excellent places to start.


How can I get more information about VRML and WebSpace?

First, take a look at the VRML press release here on Silicon Surf.

WebSpace, our VRML viewer, is available to download for Silicon Graphics systems and other selected platforms. For more information about WebSpace for non-Silicon Graphics platforms (Windows, OS/2, etc.), please send a blank email message to our software partner, Template Graphics, at info@tgs.com with "webspace" in the message body.

For more information about WebSpace for Silicon Graphics machines or for other questions about WebForce, please see the WebForce FAQ or send email to webforce@sgi.com.


Why do you use so many images on your web server?

The web is unlike any other medium. It supports a wealth of multimedia activity such as robust graphics, movies, and sound. Silicon Graphics systems are built to create visual graphics such as these, and are able to support rich graphic content. This is the business we are in.

All of the documents on Silicon Surf will work correctly if you turn off image loading in your web browser. The images do add context to the documents, and may be used to determine what section of Silicon Surf you are located in.

The welcome page and the SurfZone 2D-map are the only pages that cannot be used if you turn off image loading in your browser, so we built text-only versions of them.


Can I use an image from Silicon Surf?

To use any images or documents from Silicon Surf, you should read our copyright statement, available from a link at the bottom of each page in Silicon Surf.

If you then wish to copy an image, you'll need to look at the document HTML source in order to find the URL for the image. Most browsers will have a "View Source" option or menu that will allow this. Once you have the image URL, you only need to open it using the "Open URL" command in your browser.


What is the system configuration of Silicon Surf?

Silicon Surf is running on a Challenge S, with 160 Mbytes of system memory, and 16Gbytes of RAID disk.

The search engine is a custom software package written around the Fulcrum database engine.


How can I get help with my Silicon Graphics system?

We have a Technical Assistance Center for those with support contracts, at +1-800-800-4SGI. The sales offices can help with those considering purchase of Silicon Graphics equipment or looking for more technical information. You can find a list of sales offices in Silicon Surf which contains links to both the North American and the International Sales offices, or from the US and Canada you can contact SGI Direct at (800) 800-SGI1.


How can I buy a Silicon Graphics system?

Your best bet would be to contact your local sales office and they can help you with system configuration and pricing. You will find a list of our offices in the "How Do I Buy?" section of Silicon Surf. You can also fill out our contact form, and a sales person will be in touch with you.


Where can I get system pricing information?

Unfortunately, we are unable to publish world-wide prices for Silicon Graphics products on our Web server at this time. To request a quote or to speak with a sales representative, we suggest you contact your local sales office or our telesales hotline at (800) 800-SGI1 (in the US and Canada).


How do I get a job with Silicon Graphics?

You can find information on Silicon Graphics divisions and hiring information in the "Who We Are" -> "Surf Works" section of Silicon Surf. If you have registered for the SurfZone, you can find a list of current position openings as well as a resume submittal form under Get a Job.

You can also submit your resume directly to resumix@resumix.corp.sgi.com (The word "resume" must appear somewhere in the subject line. This interface accepts ascii copies of the resume only. No attachments or uuencoded messages will be loaded into resumix).

Or, if you prefer, you can fax your resume to (415) 962-0729 or (415) 390-4666 or send your resume by snail mail to:

Silicon Graphics, Inc.
P.O. Box 7313
2011 N. Shoreline Blvd.
Mountain View, CA 94043

Attn: Professional Staffing

If you are interested in an internship, send your resume to the address above with attention to "University Recruiting".


What does the "WAIS proxy not configured" error mean?

Unfortunately, the Netscape WWW browser does not understand wais commands directly, but requires an external program to handle the interface to wais. At this time, we are not in a postition to provide a wais gateway, but this is something that we are considering for future development.


Where can I find training information?

There is a worldwide Training Schedule located in Customer Support under "Customer Training Camp." Silicon Studio has a whole section about Training on Silicon Graphics machines. To find the most up to date Silicon Graphics technical training information please call 1-800-800-4SGI and press 4 for education. You may also contact your local Silicon Graphics Sales Office for training schedules and locations nearest you.



We welcome feedback and comments at webmaster@www.sgi.com.

Copyright © 1995 Silicon Graphics, Inc. -- All Rights Reserved