http://www.ftp.com/home/hr/index.html (Einblicke ins Internet, 10/1995)Please send resumes to: Human Resources FTP Software, Inc. 100 Brickstone Square 5th Floor Andover, MA 01810 Fax: (508)659-6557 JOB LIST AS OF POSITIONS OPEN AS OF JUNE 14, 1995 DOCUMENTATION ****************** Department: Documentation Group: Applications Title: Sr. Technical Writer Contact: Rich Brown If you are an excellent writer who is curious, self-motivated, hands-on oriented and technically savvy, this could be the opportunity for you. You will research and write documentation for programmers and application users. Candidates must have 5 or more years of experience writing software documentation, familiarity with Windows/DOS, networking concepts, and C, and a strong sense of usability and user interface principles. Knowledge of Framemaker, help-writing utilities, and Windows programming is a plus. Department: Documentation Group: Applications Title: Technical Writer Contact: Rich Brown If you are an excellent writer who is curious, self-motivated, hands-on oriented and technically savvy, this could be the opportunity for you. You will write Tech Notes and user Doc as well as contribute to the Support @ ftp.com newsletter. Candidates must have a strong knowledge of Windows, DOS, Networking, plus TCP/IP concepts. ENGINEERING ************* Department: Development Group: Release Title: Sr. Release Engineer Contact: Rich Brown You will be responsible for the development of automated build procedures, source code control technologies, and the day to day product building activities. Must have prior experience with source code control systems (PVCS), Microsoft platform build tools (NMAKE, C++, Resource Compilers), automating tasks with batch files or shell scripting. DOS experience required. OS/2 and NT a plus. 3+ years of working in development environment with DOS/Windows. C.S. or Engineering degree preferred. Department: Development Group: Applications Title: Windows Principal Engineers Contact: Rich Brown We are looking for two results oriented Windows engineers to help develop and design cross platform (WIN, WIN95, NT, OS/2) applications strategy using FTPs core technologies and working with new ones. Candidates must have excellent verbal and written communication skills along with a proven ability to work successfully in a team environment. Must have 5+ years of programming experience with Windows, NT, WIN95, applications UI, Interoperability, Networks - TCP/IP, and Internet. Department: Development Group: Mail Title: Staff Engineer Contact: Rich Brown We have multiple positions available designing and implementing features associated with an existing Windows based mail product. You will write test and functional specifications for new features, help develop new product direction and strategy for mail and messaging products. To qualify you must have 3-5 years of Windows programming experience in C++, 5-7 years of experience working on mail systems. CS or BSEE required. MAPI a plus. Department: Development Group: Mail Systems Title: Principal Engineer Contact: Rich Brown Imagine sitting around a table with your colleagues, surrounded by empty boxes of pizza as you help to define new messaging technology. Once you hit upon an idea, everyone single-mindedly does whatever it takes to make it happen. Sound like your idea of fun? Then read on. Candidates must have a BSCS/EE and 5-8 years of software engineering experience with 3 to 5 years in Windows programming. Experience with Windows-based Mail server (or any mail/messaging technology), Microsoft's MAPI interface, MIME technology, and MFC would be a plus. This position requires energetic self-starters who will excel in a group environment. Department: Development Group: Apps. Title: Principal Engineer Contact: Rich Brown We are looking for a Principal/ Senior Engineer to work in a team developing and designing networked applications running over TCP/IP on Windows 95. Skills include knowledge of WIN 95, Winsock, Applications, TCP/IP,and UI. The applicant must be a team player and posses excellent communication skills. Department: Engineering Operations Group: QA Title: Sr. QA Engineer Contact: Rich Brown Senior QA Engineer responsible for test development and test execution a Client/Server product must be familiar with NFS, UNIX, DOS, MS-Windows, TCP/IP, NT and WIN 95 experience. CS degree and 5 years QA experience. TCP/IP, DOS, UNIX, MS-Windows, C or C++ are required. Excellent communication skills and network communication knowledge is required. Department: Development Group: QA Title: QA Engineer Contact: Rich Brown SQA AT FTP requires A-OK Test Engineers. In this position, you will be responsible for test development and execution on a variety of sophisticated FTP products. Candidates must have 3-5 years of experience, a degree in computer/technical area, and demonstrated familiarity with DOS, MS-Windows, TCP/IP, PC experience and networking knowledge including Novell, Banyan, etc. Excellent troubleshooting and communication skills are required. Programming skills would be a plus, with C and C++ especially desirable. Department: Development Group: QA Title: Project Leader Contact: Rich Brown We are looking for a project leader to drive and test automation in Quality Assurance. Applicants will be responsible for strategy, planning, and the implementation of automated test development for all FTP products. Candidates must have 5 or more years of QA/ Test Development experience and a BS or better in computer science and a demonstrated familiarity with NFS. Excellent project management skills are required. A demonstrated familiarity of DOS, UNIX, TCP/IP networking, automation tools such as Winrunner and MStest, MS-Windows applications are required. Programming skills of C are desirable. Department: Development Group: File/Print Title: Principal Engineers Contact: Rich Brown We have multiple positions available for Sr. Engineers to work in a team developing and designing networked applications running over TCP/IP on Windows 95. Candidates must have excellent verbal and written communication skills along with a proven ability to work successfully in a team environment. Must have 5+ years of programming experience with Windows, NT, WIN95, applications UI, Interoperability, Networks - TCP/IP, and Internet. Department: Engineering Group: OEM-DEV Title: Senior Project Manager Contact: Rich Brown Responsibilities include leading the design and development of inter-networking software products for the OEM market. This includes working with customers to refine product requirements, working with engineering staff (both in OEM, Development and other groups) to develop project schedules, and leading software design and development efforts, including a "hands-on" role in development tasks. Projects range from customization of FTPs off-the-shelf. Department: Engineering Group: QA Title: Software Quality Assurance Engineer Contact: Rich Brown You will be responsible for test development and execution on a variety of sophisticated FTP products. Candidates must have 3-5 years experience, a degree in a computer/technical area, and a demonstrated familiarity with DOS, MS-Windows and associated applications. TCP/IP, PC experience and net- working knowledge including Novell, Banyan, etc., excellent troubleshooting and communication skills are required. Programming skills with C and C++, MS Test, Winrunner, and associated testing software is essential. Department: Engineering Group: OEM Development Title: Software Development Engineer Contact: Rich Brown Contribute to the development of inter-networking software products for the OEM market. Work ranges from customization of FTPs off-the-shelf products to the development of new client/ server applications targeted at specific vertical markets. Projects characterized by rapid development cycles and close interaction with customers. The knowledge of Windows programming, C/C++, and strong communications skills are required. Familiarity with TCP/IP and inter-networking preferred, but not required. Department: Engineering Group: Release Engineer Title: Sr. Release Engineer Contact: Rich Brown This position is in our release engineering group. You will be responsible for the development of automated build procedures, source code control technologies, and the day to day product building activities. Candidates must have prior experience with source code control systems (PVCS), Microsoft platform build tools (NMAKE, VC++, Resource Compilers), automating tasks with batch files or shell scripting DOS experience required. OS/2 and NT a plus. Candidate must be a self starter, and have good communication and organizational skills. Experience should include 5+ years experience, 3+ years working in a DOS/Windows environment and at least 2+ years working in a development environment. A C.S. or Engineering degree preferred. Department: Engineering Group: Apps. Title: Principal Engineer Contact: Rich Brown High level Software Engineer to help develop and design cross platform (WIN, WIN95, NT, OS/2) applications strategy using FTPs core technologies and working with new one's. Skills include excellent communication (verbal & written). A good results orientated, team player with knowledge of Interoperability, applications UI, TCP/IP, and the Internet is required. Department: Engineering Group: Apps. Title: Principal/Senior Engineer Contact: Rich Brown FTP is looking for a Principal/Senior Software Engineer to work with a lead in developing and designing a cross platform applications strategy using FTPs core technologies and evaluating new one's. Skills include knowledge of multiple platforms (WIN95, WFW, DOS, NT, OS/2) networks such as-TCP/IP, internet, applications, UI, OO product development experience is required. Department: Engineering Group: Apps. Title: Principal/Senior Engineer Contact: Rich Brown FTP is looking for a leader who will work with a team that is designing and developing leading edge networked applications running over TCP/IP on Windows 95, using FTPs core technologies coupled with MSVC, NFC, and OLE technologies. Candidate must have 5-8 years experience. A knowledge of Windows 95, applications, UI, TCP/IP, Winsock, C/C++ is required along with good communication skills. Department: Engineering Group: QA Title: QA Engineer Contact: Rich Brown Individual contributor responsible for test development and test execution on FTPs Windows applications (DOS & Windows) responsible for defect tracking and documentation review. Must have at least 2-5 years experience testing software. A knowledge of PC hardware, MS-Windows/Apps., Networking topologies & components, TCP/IP, DOS and UNIX, and QA test experience is a must. Good written and oral communication skills are required. Department: Engineering Group: QA Title: Project Leader Contact: Rich Brown We are looking for a project leader to drive test automation in Quality Assurance. The Candidate will be responsible for the strategy, planning and implementation, of automated test development for all FTP products. You must have 5+ years experience of QA/ Test Development and a B.S. or better in Computer Science. Skills include a knowledge of DOS and UNIX, C programming, MS-Windows and Apps., TCP/IP networking, project management skills, automation tools (WINRUNNER, Mstest). FINANCE ********* Department: Finance Group: Treasury Title: European Financial Analyst Contact: Paula Cargill You will be controlling aspects of a multiple European branch office network. We are looking for a professional with at least 5 years of experience in a similar corporate environment who has exposure to financial controls pertaining to Treasury areas, budgets and costs, general ledger accounting, and branch management. The person selected must have demonstrated ability to work independently as well as successfully interact with all levels of management. Strong English and German skills are essential; preference will be given to other language skills, especially French. Department: Finance Group: Procurement Title: Entry Level Buyer Contact: Jackie Hickey Candidates responsibilities are procuring and expediting materials required. Assist in the distribution of software, receiving and documenting hardware, verifying orders against packing slips, and assuring timely delivery to end users. Escorting service technicians and other vendors to their destination. Description also includes escorting coffee, water and vending machine personnel. Candidate will work closely with receiving and mail distribution in assuring proper documentation and security procedures are observed when distributing goods. You will also participate in office planning and furniture procurement. Qualifications include a background in procurement but not required. A spreadsheet and WP knowledge with a proven ability to achieve multi-tasks in a fast paced environment. Candidate must have a high energy level and be a real team player with a positive outlook and a good sense of humor. Department: Finance Group: Procurement Title: Senior Buyer/Materials Contact: Jackie Hickey This is an important position in cost savings projects relating to the expansion of manufacturing needs both domestic and off shore. Logistical coordination with MFG and strong cost and carry knowledge is necessary. Must be a decent global commodity negotiator. Position leads to working closely with department managers on product specifications and procurement strategy. Bachelors degree in Business administration preferred. Two years experience in print and data media procurement in a high tech environment required. A knowledge of packaging and printing terminology with the ability to effectively communicate requirements is necessary. HUMAN RESOURCES ******************** Department: Human Resources Group: WCO Title: Office Manager Contact: Paula Cargill In this position you will be managing our Santa Clara office. You will handle all operational needs of the office as well as manage the office staff. We need you to help our Facilities Department resolve space issues, interface with our Procurement Department to handle all equipment and office supply needs, and act as a liaison to our Human Resources Department. To qualify you must have 5+ years prior office management experience and excellent Customer Service skills. INFORMATION SYSTEMS ******************* Department: Information Systems Group: Corporate IS Title: Sr. Network Security Analyst Contact: Rich Brown Security is the name of the game and the Corporate IS group makes it happen. You will develop and maintain security policies, perform audits on existing network and system implementations, develop tools for the performance of remote audits and intrusion detection, and work with other internal FTP groups to identify secure methods to inter-connect business partners. You will also evaluate new security products, drive encryption usage inside the corporation, perform customer presentations, and work with engineering groups to test new software/product releases and influence product strategy. Candidates must have at least 3 years of IP networking and 5 years of UNIX security experience. Knowledge of TCP/IP, UNIX systems internals, and large divers networks is essential. A BSCS and a software development background are preferred. Department: Information Systems Group: MIS Title: Application Software Programmer/ Analyst Contact: Jackie Hickey Analyze, design, develop specifications and programs, test, and implement business applications in support of the financial, manufacturing, and order processing business requests. Identify and evaluate package solutions and participate in their implementation and support for the same business requests. Skills include knowledge of PowerBuilder, SQL, Windows, TCP/IP networking, UNIX, and Client-Server applications. Department: IS Group: Applications Title: Sales & Marketing Apps Manager Contact: Jackie Hickey Responsibilities include managing the prioritization, development, acquisition, and implementation of Sales and Marketing System projects. Applicants must have a Sales and Marketing background and a familiarity with PC's, Client-Server technology, project life cycles, and development methodology. Excellent communication skills are required. INTERNET SOLUTIONS ****************** Department: Internet Solutions Group: Administration Title: Administrative Assistant Contact: Jane Constantino You will be responsible for creating and maintaining files and records, ordering equipment and supplies, tracking department budget, scheduling interviews, making travel arrangements, tracking employee leave time, keeping department schedule, conference room schedules, managing new hire process. To succeed you'll need: excellent organizational skills, strong multi-tasking skills, "follow-through," patience, and a good sense of humor. Must have at least one year prior experience working in a support role. Also, we need you to have lots of experience with Microsoft office. MANUFACTURING ****************** Department: Manufacturing Group: Administration Title: Administrative Assistant Contact: Jane Constantino Manufacturing is look for a professional, detail oriented and highly organized individual with exceptional verbal and written communication skills. You will be handling administrative functions for the manufacturing team which will include processing reviews and payroll change forms, budget tracking, creating and maintaining files and records, scheduling meetings and conference rooms, tracking employee leave time, ordering department supplies, processing new hire paperwork, handling travel arrangements, etc. To qualify you must have 3 years prior office experience in a support role, ability to work independently, great judgment and prioritizing skills, excellent phone and communication skills, superb written communication skills and working knowledge of the Microsoft Office package - Word, Excel, PowerPoint. LEGAL ****** Department: Legal Title: Admin. Assistant. Contact: Jane Constantino FTPs legal department is seeking a bright, energetic individual with excellent typing and proofreading skills. Must be proficient in Microsoft Word 6.0, and able to edit high-volumes of various types of contracts. This person must have the ability to prioritize with minimal direction in a fast-paced, revenue driven environment. Skills must include typing skills of 60-90 words per minute and 5+ years of secretarial or some related experience. A high school diploma or secretarial degree is required. Department: Legal Title: Jr. Admin. Assistant Contact: Jane Constantino Our legal department is seeking a bright, energetic, individual to perform duties such as copying, setting up general files, tracking packages and contracts. Position requires a positive attitude and resourcefulness. Must be able to operate general business machines such as typewriter, copier calculator, fax machine etc. A high school diploma and typing skills of at least 35 words per minute is required. MARKETING ********* Department: Marketing Group: Marcom Title: Administrative Assistant Contact: Jackie Hickey Responsibilities for a fast paced Marcom group include the organization of department files, supplies, tracking P.O. numbers, ordering slides, handling calls and travel for 8-10 people. Skills include the knowledge of PowerPoint, Word, and Excel. Must be extremely organized and have a keen sense for detail. We need an intelligent, responsive individual with good phone skills and a team player. Department: Marketing Group: OEM(West Coast)/Government(East Coast) Title: Program Managers Contact: Jackie Hickey Our vision and your expertise - it is an unbeatable combination. You will design, manage and implement marketing programs for Government and OEM clients. Candidates must have at least 5 years experience developing sales/marketing programs for a computer software company in the government OEM arena. Communications products and corporate retail experience and in channels is preferred while some experience in sales would be desirable. Knowledge of TCP/IP and the Internet would be a plus. Department: Marketing Group: Channels Title: Channel Mktg. Mgr. Contact: Jackie Hickey If you can see the big picture, this is your opportunity to develop product launch pricing strategies, and policies worldwide. You will define correct channels of distribution, and once policies are in place, create specific programs for these channels. Candidates must have 5-10 years of experience and familiarity with software business and channels. At least 4-5 years of experience in Windows market as well as experience with OEM and retail channels, distribution, and competitive analysis are preferred. Department: Marketing Group: Eng. Title: Internationalization Engineer Contact: Rich Brown We are looking for a individual who will be able to code for internationalization and contribute to the development of standards at FTP. This position includes the responsibility of supporting development teams through coding, training, consulting, and testing localized versions. Some travel may be required. Skills include a practical experience with international coding techniques, problem identification, and resolution. A knowledge of C, C++, Windows, Windows NT and or Unix is required. Excellent communication skills and project management skills are a must. Department: Marketing Group: EMEA, Munich Title: Mkt. Communications Specialist Contact: Jackie Hickey Looking for an individual who is interested in working with a small, young, and dynamic team in our Munich office. You will be manage adaptation/localization and production of all sales collateral's, interface with external telemarketing organizations to coordinate follow-up programs for advertising, direct mail and other marketing programs, coordinate with both local and US based events staff to organize European trade show participation's, PR briefings, seminars and training events, and monitor and track European marketing and coop budgets. To qualify you must have 1+ years of experience as assistant to marketing and/or sales organization for a US company; working knowledge of Microsoft Windows office applications (Word, Excel, PowerPoint) and have proven ability working with budgets. Candidates must be reliable, have proven ability to work independently as well as with a group. Must be able to multi-task with the best of them. Candidates are required to be fluent in German and English. French or other European language is very desirable. Department: Marketing Group: Product Marketing Title: Product Marketing-Mgr. Security Contact: Jackie Hickey Responsible for driving the definition of security features to be implemented in various FTP Software products. Must assess customer needs for security, match them with current and future security technologies, and lead their understanding and implementation in our products. A minimum of a Bachelor's degree in business or technical field in computer software/hardware industry, including 3+ years experience in marketing or business development. Masters degree in business or marketing is desirable. Outstanding written and oral communication skills, negotiation skills, and knowledge of PC networking technology required. Department: Marketing Group: MARCOM Title: Macintosh Design & Prod. Artist Contact: Jackie Hickey: Can you work magic on the Mac? Our growing Marketing Communications department has an opportunity for a Macintosh wiz with extensive production experience to assist the Art Director in producing a wide range of marketing design materials. Candidates must have comprehensive knowledge of print production, an exceptional sense of design, and solid Pagemaker, Quark, Illustrator, and Photoshop skills. The ability to work in a fast paced deadline-oriented environment is essential. Experience with electronic design and knowledge of PC platforms would be a plus. Department: Marketing Group: Product Marketing Title: Product Mkt. Mgr. - Video/Audio/V.R. Contact: Jackie Hickey Responsible for driving the definition of video, audio, and virtual reality features into various FTP Software products. Individual must assess customer needs for video/audio/V.R., match them with current and future technologies, and lead their understanding and implementation in our products. A minimum of bachelor's degree in business or technical field plus 5 years experience in computer software/hardware industry, including minimum 3 years in marketing or business development. Outstanding written and oral communication skills, effective negotiation skills, and knowledge of PC networking technology required. Advertising, channel or program management, and demand creation experience is very desirable. Department: Marketing Group: Marcom Title: Marketing Events Assistant Contact: Jackie Hickey Here comes the opportunity for a high energy, hands-on professional with a sense of urgency and willingness to go the extra mile. Our fast paced marketing organization has a behind the scenes junior level position available in our Marketing Events Group. You'll play a key role in coordinating the inside logistics for a number of trade shows, seminars, and the inside logistics in trade shows, seminars, and conferences, handle support for hotel lists, staff expense reports, shipments and tracking, provide fulfillment coordination, develop internal event "flashes", and learn the events business from the ground up. Candidates must have at least 2 years experience, ideally within a Marketing/Sales organization coordinating conferences or seminars, familiarity Department: Marketing Group: EMEA, Munich Title: Product Marketing Manager Contact: Jackie Hickey Looking for an individual to provide product marketing support to Sales team in closing large accounts and OEM business. You will be the single point of contact for local sales staff with corporate product management and must interface with, and serve as prime contact for, press and influential industry analysts. You will also work with local program marketing staff to conduct seminars, road shows and training events for customers and channel partners and serve as speaker and represent FTP at shows, forums and conferences. You will be required to provide input to corporate product management on local requirements/opportunities as well as conduct and/or direct market research. To qualify, you must have 3-5 years of working experience in a networking industry; excellent understanding of TCP/IP market, FTP Software products and product strategy; excellent communication skills to interface with customers, trade press, industry analysts as well as internal sales and product management staff; strong presentation skills to address large groups; knowledge of marketing instruments and familiarity with product launch process. Candidates are required to be fluent in German and English. French or other European language is very desirable. Department: Marketing Group: Santa Clara/Product Marketing Title: Manager Macintosh Product Unit Contact: Jackie Hickey The Macintosh Product Unit will be located in our Santa Clara Office. Their mission will be to make the Macintosh product line as successful as possible for FTP. They will be responsible for launching the FTP Macintosh product, line defining and developing the future of the product, nurturing a third party development relationship and developing one with Apple. They will be expected to manage the products success within the overall goals of the company. This position requires up to 35% travel worldwide. A minimum 10 years experience in computer software/ hard ware industry, including 5+ years experience in product management and product marketing is required. A business or technical Bachelors degree plus MBA and excellent written and oral communication skills are a must. Department: Marketing Group: Programs Marketing Title: Macintosh Program Marketer Contact: Jackie Hickey The function of this position is to provide project assistance that relates to product life cycle, working with Product Managers and Product Line Managers. Responsible for coordinating specific programs, but not directly responsible for product management. Some duties involve acquiring and managing internal dissemination of secondary market research from industry analysts, trade publications, etc.. Skills include undergraduate degree plus 1-3 years experience in computer software/hardware industry, with an understanding of basic software and business practices. Strong written and communication skills and the ability to work closely with others in a fast paced environment are required. Requires less than 5% travel, typically within the local area. Department: Marketing Group: Product Marketing Title: Macintosh Product Manager Contact: Jackie Hickey This person will be responsible for defining the message about the product line for the product launch. They will work closely with internal and external Engineering teams to define the product plan. This person will be asked to do product demonstrations on customer visits. This person will have experience in Product marketing and /or product management. They will follow the FTP guidelines for writing a disseminating business plans and Market Requirement Documents. Skills include a minimum of a Bachelor's degree in business or technical field plus 5 years experience in computer software/ hardware industry, including minimum 3 years experience in marketing or business development. Outstanding written and oral communication skills, effective negotiation skills, and a knowledge of current PC networking technology required. Must be able to work effectively as part of a team. Department: Marketing Group: Product Marketing Title: Technical Product Manager, Mail/Messaging Contact: Jackie Hickey You will act as the marketing lead within cross-functional mail/messaging team to ensure successful, on-time delivery of Mail OnNet, newsreader, and other messaging applications and services. Skills include a detailed knowledge of LAN-based and/or Internet -based client/server e-mail-enabled applications. A knowledge of newsreaders, intelligent agents, and /or e-mail standards(MIME, MAPI, IMAP) is required. Experience managing products across multiple platforms, including Windows 3.1, Win95, OS/2, and NT is a must. Department: Marketing Group: Prod. Marketing Title: Prod. Line Manager Contact: Jackie Hickey Overall marketing responsibility for a product line or for a business unit. This individual will function as the marketing "general manager" of product line or business unit, responsible for overall business issues related to FTP Software's current products and future direction. You will lead the strategic planning process for the company for the company. In addition, the position requires the help of setting up strategies to strengthen FTP Software's position within the industry and with customers. Excellent communication, written, and negotiation skills are required. A business or technical bachelor's degree plus an MBA is a must. Extensive knowledge of PC software industry trends is also required. SALES ****** Department: Sales Group: Partnership Title: Sr. Sales Exec. Contact: Jackie Hickey Represent one of the hottest software companies around as you develop, negotiate, and close OEM/new business in emerging industries. This will entail developing long-term partnerships with Fortune 500 corporations and establishing the senior-level relationships you know are needed to close business. This is the candidate profile we are looking for: 6-8 years of software/marketing/sales, new business development, and product development experience. Experience with emerging industries and OEM sales as well at TCP/IP knowledge required. Multiple positions available. Department: Sales Group: Northern (EMEA) Title: Sr. Sales Rep. Contact: Jackie Hickey This candidate must be able to want to establish senior level customer relationships and negotiate proposals and contracts with resellers. This position also includes develop- ing/maintaining relationships with large FTP accounts/resellers and answering pre-sales support questions. You will develop/ implement prospecting plans for strategic reps and follow up programs for qualified leads and forward to resellers. Qualifications include 5-7 years of experience in computer industry sales and a business degree. Presentation, negotiation, and team-building skills are a must. Department: Sales Group: EMEA-OEM Title: Sr. Sales Ex. Contact: Jackie Hickey This candidate must be able to establish senior level business relationships with resellers and customers along with negotiating proposals. You will also conduct "on-site" presentations and develop and maintain relationships with large FTP accounts. Qualifications include 6-10 years of experience major account selling and extensive selling skills. Broad computer and computer industry knowledge combined with excellent presentation and negotiation skills are a must. Department: Sales Group: Central (EMEA) Title: Sr. Sales Rep. Contact: Jackie Hickey Responsibilities include establishing senior level customer relationships and negotiating proposals and contracts with resellers. Develop/maintain relationships with large FTP accounts/resellers and develop/implement prospecting plans for strategic reps along with follow-up program for qualified leads and then forwarding to resellers. Qualifications include 5-7 years of experience in computer industry and a Business degree. Must have superior presentation and negotiation skills along with excellent team-building skills. Department: Sales Group: International Title: Sr. Sales Executive Contact: Jackie Hickey If you think big, close effectively, and are motivated by commission sales, this is the opportunity for you. Your target will be International accounts. Candidates must be over achievers with 6-8 years of high-level computer industry sales experience encompassing networking and software product sales. Excellent negotiation, writing, and presentation skills, reseller and distribution knowledge, and management experience are essential. Department: Sales Group: International Title: Sr. Sales Representative Contact: Jackie Hickey Get ready to increase your capacity to excel as you manage International accounts. You will be establishing senior level customer relationships while you negotiate proposals and contracts with resellers. You will be developing/implementing prospecting plans for strategic representatives. Candidates must have 5-7 years of high-level computer industry sales experience. Excellent negotiation, writing, and presentation skills, reseller and distribution knowledge a must. Department: Sales Group: Central/East Title: Sales Executive Contact: Jackie Hickey In this outside sales role you will sell Keyview and other Keyword products to corporate accounts and government accounts. Your target will be large accounts. Candidates must be overachievers with 6-8 years of high-level computer industry sales experience encompassing networking and software product sales. Excellent negotiation, writing, and presentation skills, reseller and distribution knowledge, and management experience are essential. Must be willing to travel 30%. Department: Sales Group: Central/East. Title: Sales Representative Contact: Jackie Hickey Sales responsibilities will focus on State Government in the Western U.S. Preferred candidate will have Federal, state or local government sales experience in the high-tech industry. Some contract knowledge is also preferred. Your target will be large accounts. Candidates must be overachievers with 2-4 years of high-level computer industry sales experience encompassing networking and software product sales. Excellent negotiation, writing, and presentation skills. Department: Sales Group: Latin America Title: L.A. Regional Sales Mgr. Contact: Jackie Hickey Regional Sales Managers responsibilities for Latin America include Mexico. You will develop corporate accounts and channel partner coverage throughout the region. Candidate will negotiate and increase the share of sales force at every business partner. Must be able to take advantage of the exploding Internet market. Skills include regional sales manager skills and preferably bilingual in Spanish or Portuguese. Department: Sales Group: Tele Marketing Title: Tele Marketing Supervisor Contact: Jackie Hickey Responsibilities include hiring, training and motivating Telesales Representatives in the areas of product awareness, cold calling , follow-up calls and forwarding qualified leads to appropriate sales groups. Ensuring input of relevant information into database. Working in close cooperation with the marketing personnel. Preferred candidate should have previous experience in setting up and managing a telemarketing or telesales organization for 2-5 years, in a high tech environment. Familiarity with telephone and MIS system is required for this position. Department: Sales Group: Tele Marketing Title: Tele Marketing Representatives Contact: Jackie Hickey There are several positions open to handle phone coverage for calls generated through targeted marketing programs. Cold calling from FTP or purchased links to identify sales leads. Input of all call information into the database. Follow-up calls for bingo and other unqualified leads. Qualify each contact and transfer qualified leads to telesales groups. Closely interact with Telesales, Government and Distribution sales groups. Applicant should have some computer knowledge, be available on a part time basis, be able to maintain a high daily call volume and have the ability to use the telephone in a personable and highly efficient manner. CUSTOMER SERVICES ********************* Department: Customer Services Group: DevKit Title: Sr. Support Engineer Contact: Rich Brown What would we do without a talented support engineer? In this position, you will perform software installation, upgrades and troubleshooting for technicians and customers. Candidates must have 5+ years of experience in a customer support environment, extensive knowledge of Windows programming and TCP/IP, C programming experience, and knowledge of DOS, BSD-Sockets, Winsock, RPC and SNMP. Excellent interpersonal skills are essential. Department: Customer Service Group: Engineering Title: P.T. Technical Support Engineer Contact: Rich Brown We have a number of opportunities for individuals who are looking for a flexible schedule, can commit to 20-25 hours per week, have a great customer service skills and want to remain challenged technically. In this position you will deal with our customers when they have issues regarding installation, troubleshooting and problem solving of sophisticated software in a network environment. Specifically, you will be responsible for initial input and update of databases tracking of problems and providing status reports to the customer, assist in testing and review of FTP Software and documentation releases, and remain up to date in department policies and procedures. If you have 4-6 years experience with DOS, OS/2, NT, Windows, Memory Managers,, Networking components, TCP/IP, Novell, Banyan, Excellent oral and written communication skills this could be the job for you! Department: Customer Services Group: Consulting Engineering Title: Sr. Consulting Engineer Contact: Rich Brown The cutting edge is about to get sharper. You will design, code and implement customer applications for sophisticated software in a PC/Network environment. Candidates must have 5+ years of experience in a development environment, proven C programming experience, knowledge of DOS, Unix, TCP/IP, and client/server communications, and programming proficiency in Windows Strong experience in TCP/IP stacks as well as familiarity with Sockets, Winsock, RPC and SNMP desired. Department: Customer Services Group: Technical Services Title: Program Manager Contact: Rich Brown We are looking for an accomplished professional program manager to define, manage, and coordinate new programs development within the Technical Support group. You will be responsible for the project management of these programs as well as tracking their progress and success. Candidates must have 8-10 years of experience in a service organization, at least 5 years in a program management role, and experience with new product introduction process, and project management. Excellent communication skills and a technical understanding of our marketplace products including PCs, networking, etc. Specific understanding of Services Products is a big plus. Department: Customer Services Group: Partnership Title: Sr./Support Engineer-ECO Contact: Rich Brown You will resolve high-level customer problems, as well as research projects assigned by management. You will also provide on-site and phone support as needed. Candidates must have 3-4 years of customer support experience or equivalent and be proficient in network trace analysis. A knowledge of network protocols, network kernel internals or redirectors, and network interaction with DOS, Windows, and OS/2 and Banyan experience are helpful. Department: Customer Service Group: Partnership Support Title: Senior Support Engineer Contact: Rich Brown This positions responsibilities include performing (or providing technical guidance or leadership to others performing) software installation, upgrades, and troubleshoots difficult problems referred by less experienced tech engineers. The candidate must be able to quickly become proficient in use of FTP Software products and other vendor packages required to support problem resolution. Skills include knowledge of DOS, Win, NT or OS/2, Memory Managers, and Networking Protocols. Previous networking experience ( Netware, LANMan, Banyan, etc.) and troubleshooting skills required. Good written and oral skills a must. Department: Technical Services Group: Partnership Support Title: Support Engineer Contact: Rich Brown This positions responsibilities include performing (or providing technical guidance or leadership to others performing) software installation, upgrades, and troubleshoots difficult problems referred by less experienced tech engineers. The candidate must become proficient in use of FTP Software products and relevant third party applications as required in progressing or resolving customer issues. Skills include knowledge of DOS, WIN, NT or OS/2, Memory Managers, and Networking Protocols. Networking (Netware, LANMan, Banyan, etc.), troubleshooting, and Customer Service experience is required. Good oral and written communication skills are a must. Department: Customer Services Group: Technical Support Title: International Support Coordinator Contact: Rich Brown The International Support Coordinator ensures that Technical Support maintains an international perspective in defining its process and procedures. This role also serves as a named contact for international customers to use for discussing their support requirements with Technical Support. The position requires excellent interpersonal and communications skills as well as extensive foreign travel. This is an individual contributor position reporting to the Director of Technical Support. Must have a bachelor's degree and 3-5 years experience in international business. Department: Customer Services Group: Field Consulting Engineer. Title: Consulting Services Contact: Rich Brown Assess customer networking requirements, prepare written proposals and implement these proposals. Perform analysis of existing networks with regard to usage, performance and manageability, and recommend improvements. Install and configure network software in customer environments. Must be willing to travel. Skills must include experience with PC's, PC operating systems, LAN's, TCP/IP networks, internetworking, client/server technology. Good interpersonal communication skills and analytical skills are a must. Department: Technical Services Group: Partnership Group Title: Support Engineer/ Sr. Support Contact: Rich Brown Provide technical support for assigned customers via phone, fax and email. Productively inform customers of technical issues, learn new FTP Software products, clearly organize and log calls in TS database, occasionally visit customer sites, test and review current and future software releases. Skills include knowledge of customer support, network analysis, networking, TCP/IP networking, DOS/Windows, Debugging skills, Netware LanMan, and OS/2, UNIX. Department: Customer Service Group: Technical Support Title: Program Mgr. Contact: Rich Brown Responsible for the definition, management and coordination of new programs development within the Technical Support Group. Responsible for the project management of these programs, and tracking their progress and success. Skills include 8-10 years experience in services organization, minimum of 5 years in Program Management. roles. Experience with New Product Introduction, service product planning, and demonstrated project management. experience. Excellent communication skills, and a technical understanding of our marketplace products, I.E. PC's, networking, etc. Specific understanding of Services Products a big plus. Department: Technical Support Group: DEVKIT Title: Sr. Support Engineer Contact: Rich Brown You will perform software installation, upgrades, and troubleshoots difficult problems referred by less experienced by tech engineers. provide guidance to less experienced technicians either in person, by phone or via email, requiring extensive experience in the company software, considerable ingenuity, originality, and resourcefulness. Applicant will perform software installation, configuration, and troubleshooting for technicians and customers. Candidates will possess 3-5 years experience is required, as well as TCP/IP. You should also be knowledgeable in DOS, WINDOWS, Sockets, and Winsock. Windows Programming and/or Visual Basic Custom Controls experience a plus. Department: Customer Support Group: Consulting Engineer Title: Senior Consulting Engineer Contact: Rich Brown You will apply expert knowledge of several fields of engineering or science to resolve highly complex technical issues through the development and application of advanced methods, theories, and research techniques. Work is usually on the forefront of technologies. Must have at least a AS and 10 years experience. Good written, phone and oral communication skills combined with organizational and multi tasking skills are necessary. Knowledge of DOS. OS/2, NT, UNIX, Windows, Memory Managers, PC Hardware experience, OLE 2, C, C++, Win 32 programming, RFC's, trace analysis, troubleshooting skills, BSD sockets, and Winsock programming are a must. Department: Tech Support Group: TAC Title: P.T. Support Engineer Contact: Rich Brown Some specific duties include becoming familiar with FTP Software products required to support and be responsible for initial input and update of database tracking of problems and providing status to customer. Staying current in department policies and procedures. Assist in testing and review of FTP Software and documentation releases. Some key skills for success include knowledge of DOS, OS/2, NT, Windows and associated packages, Memory managers, PC hardware experience, Networking topologies, TCP/IP , Novell, and Banyan. Good written and oral communication skills are a must. AGENTS ******** Department: Agents Group: Marketing Title: Product/Technical Manager Contact: Paula Cargill You will act as the marketing lead with cross-functional product team to ensure the successful, on time delivery of high quality products. This position teams with Product Marketing Manager(s) to define new product releases and ensure that product achieves short and long term business goals. To qualify you must have a minimum of five years experience in high-tech industry with at least three years in marketing or business development. Outstanding written and verbal communication skills, effective negotiation skills, and knowledge of the PC networking technology are a must. Looking for a bachelors degree in engineering, computer science, marketing, business management, or closely related field. Department: Agents Group: Engineering Title: Project Manager Contact: Paula Cargill You will be responsible for the management of a small project team involved in the design and implementation of a software architecture for a unique technology. You will focus on the development of the AI-based software into real products, work closely with Marketing and OEM customers to determine project requirements and generate functional specifications. You will work with the Release Engineering, Documentation and QA departments to expedite product release. Candidates must have 5+ years of project leadership or management experience, 7+ years of C programming, and 2+ years of C++ programming. Excellent communication, project planning, scheduling, and staff management skills as well s the ability to direct a team with an aggressive project goal are essential. Windows 3.1 experience is required while OS/2, NT, Windows 95, and Unix would be a plus.
Thank you.
23-Dec-94
