Issue: The Desktop Icons do not show up or are replaced by a shortcut arrow.

Resolution: Two areas need to be checked when dealing with this issue.

1. In the Display Properties under Appearance, verify the setting for the Icon size. The correct size should be set at 16, 32, 48, or 64.
2. Check the Icon filename. There are separate icon files for the different sizes of each Icon. The size of the icon is indicated in the file name. All of the Icon file names must match the number in the Display Properties.

The information in these articles is provided "as-is" without warranty of any kind, and all warranties are hereby disclaimed, whether express or implied, including, without limitation, the implied warranties of merchantability, fitness for a particular purpose and non-infringement. Gateway 2000 will not be liable for any damages whatsoever, whether direct, special, indirect, incidental, or consequential (including, without limitation, damages for loss of business profits, business interruption, loss of business information, or any other pecuniary loss) arising out of, or related to your use of, or inability to use the information in any such article,even if advised of the possibility of such damages. Because some states and jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you. You may not further distribute, reproduce, rent, sell, transfer or license these articles.

If our documentation hasn't helped you,
this might be a good time to
send an e-mail to Technical Support.

Copyright © 1996 Gateway 2000 Inc. All rights reserved.
Please see our Legal Information. Please send feedback to Webmaster Central.