How to Setup a Gateway 2000 28,800/33,600 Baud Windows Modem in Windows 3.x and MS-DOS Prompt

This document contains instructions for setting up a Gateway 2000 28.8/33.6 baud Windows modem in Windows 3.x and at the MS-DOS prompt in Windows. This document pertains to the Gateway 2000 fax modems with the part numbers MODISA007AAUS, MODISA007ABUS, MODISA007ACUS, and 6000550 and the diskette part number MODDSX008ABUS only. The modem and diskette part numbers are located on the invoice that came with the computer or with the parts, if purchased from Add-On sales. These instructions assume that the 3 ½ inch floppy drive is A: and the hard drive is C:.

Before installing the modem software

First, you need to determine whether the CMOS or BIOS on the system supports Plug & Play configurations. To determine this, enter the CMOS or BIOS screens and proceed to the Advanced section of the screens.

• If you have a 486PCI, 586 Pentium, or 686 Pentium Pro systemboard, proceed to the Advanced section of the CMOS or BIOS screens. Use the arrow keys on the keyboard to highlight Plug & Play configuration and press Enter. Use the arrow keys on the keyboard to highlight Use ICU and press Enter to select it. Note: If the BIOS or CMOS screens for the previously listed systemboard types do not contain an Advanced section, you need to download an updated BIOS file from the Gateway 2000 BBS at (605) 232-2224 or from from our web page.
• If you do not have a 486PCI, 586 Pentium, or 686 Pentium Pro systemboard, proceed to the next paragraph.

Next, the Serial Port or COM Port setting must be set to disabled. Refer to the User's Guide that came with the computer for specific instructions on entering the BIOS or CMOS and the location of the Serial or COM port settings. Once any changes are made, save the values and exit CMOS.
Once the CMOS or BIOS changes are made, the ICU utility is loaded onto the hard drive. For complete instructions on installing the ICU utility for Windows version 1.44, please refer to document 1981.
After installing the ICU utility for Windows, open the Plug and Play group in the Program Manager. Double click the Intel ISA Configuration Utility icon. Click the modem in the list of hardware. Make sure that the ICU is identifying the modem at COM2, IRQ3. Once the settings are confirmed, click the Advanced menu item at the top of the window. Click the Locking Enabled settings to prevent the modem resources from being modified unless the settings are change in the ICU utility. Click the word File in the upper left hand corner of this window, then click the Save option. Exit the ICU program. Exit Windows, reboot the computer, and re-enter Windows. Proceed to the Installation instructions section of this document to continue.

Installation instructions

1. Enter Windows. Insert the modem driver diskette in the A: drive. From the Program Manager screen, click the word File in the upper left hand corner of the screen. Click the word Run that appears on the menu. In the Command line: box type: a:\install and click the OK button.
2. The TelePath 28.8 fax/modem Installation screen appears with the default installation directory of C:\TELEPATH displayed. Click the Continue button to accept this directory and continue. The next screen informs you the directory must be created. Click the Yes button to create the directory and continue.
3. The TelePath 28.8 fax/modem Installation copies files on the hard drive. The program also backs up the previous WIN.INI and SYSTEM.INI files to WIN.ORG and SYSTEM.ORG and saves these files in the C:\WINDOWS directory. Click the OK button to complete this action.
4. The installation program informs you it will search for available COM ports for the modem. Click the OK button to continue. The next window prompts you to select a COM port to assign to the modem. Click the COM2 (Free) setting if it is available, otherwise select another setting, then click the OK button. Note: At this point, write down the COM port that you select. This information may be requested by the communications software installed on the system.
5. Once you read through the information in the last window, click the Restart Windows button for the changes to take effect.
6. In the Program Manager, a new TelePath 28.8 Fax/Modem group is created. In this group are two icons, Configurator and Uninstall. The Configurator displays the current modem settings. If new settings are needed, click the Yes button to change these settings. From the Configuration screen, the I/O address and IRQ may be changed. Click the Ports button on the lower right hand side of the window to change the COM port settings. Once any changes are made, click the OK button and restart Windows for the changes to take effect.

The information in these articles is provided "as-is" without warranty of any kind, and all warranties are hereby disclaimed, whether express or implied, including, without limitation, the implied warranties of merchantability, fitness for a particular purpose and non-infringement. Gateway 2000 will not be liable for any damages whatsoever, whether direct, special, indirect, incidental, or consequential (including, without limitation, damages for loss of business profits, business interruption, loss of business information, or any other pecuniary loss) arising out of, or related to your use of, or inability to use the information in any such article, even if advised of the possibility of such damages. Because some states and jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you. You may not further distribute, reproduce, rent, sell, transfer or license these articles.

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